HPDM 5 does not accept tasks for ThinPro 5.x Thin Clients

Thinpro 5.x Thin Clients can connect to HPDM5 but do not accept any task. Task is stuck in Sending phase.

  • On the HPDM server start the Configuration Center
  • Go to HPDM Gateway
  • Change TLS 1.0 Compatibility to 'Yes'
  • Accept that the Gateway Service needs to be restarted.
  • Resend task to ThinPro 5.x Thin Client